Privacy Policy
Your privacy matters to us at doryvalithens
Introduction and Scope
doryvalithens ("we," "us," or "our") operates doryvalithens.com and provides financial discipline education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
This policy applies to all users of our platform, regardless of whether you're browsing our content, enrolled in our programs, or simply visiting our site. We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Name, email address, and contact details when you register or contact us
- Billing information and payment details for course enrollment
- Educational background and career information you provide in profiles
- Communication preferences and feedback submissions
Technical Information: We automatically collect certain technical data including IP addresses, browser type, device information, and website usage patterns through cookies and similar technologies.
Educational Data: Progress tracking, assignment submissions, quiz results, and learning analytics to personalize your educational experience.
How We Use Your Information
Your information helps us deliver quality educational services and improve your learning experience. We use collected data for several purposes:
- Processing course registrations and managing your educational journey
- Providing personalized learning recommendations and tracking progress
- Communicating important updates, course materials, and support
- Improving our platform functionality and developing new educational content
- Ensuring security and preventing fraudulent activities
- Complying with legal obligations and responding to legitimate requests
We base our processing on legitimate interests, contractual necessity, and your consent where required by law.
Information Sharing and Disclosure
We respect your privacy and limit information sharing to essential business purposes. We may share your information with:
Trusted third-party companies that help us operate our platform, including payment processors, email service providers, and educational technology partners. These providers are contractually bound to protect your information.
Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: In connection with mergers, acquisitions, or asset sales, though we'll notify you of any ownership changes.
We never sell your personal information to third parties for marketing purposes.
Your Rights and Choices
Under Canadian privacy law, you have significant control over your personal information:
- Access: Request copies of personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Portability: Receive your data in a structured, commonly used format
- Withdrawal: Withdraw consent for processing based on consent
- Objection: Object to processing based on legitimate interests
To exercise these rights, contact us at info@doryvalithens.com. We'll respond within 30 days and may require identity verification.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards: We use encryption for data transmission, secure servers with regular updates, access controls limiting who can view your information, and regular security audits and vulnerability assessments.
Administrative Measures: Employee training on privacy practices, strict access protocols, and incident response procedures.
While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on information type:
- Account information: Retained while your account is active plus 7 years after closure
- Educational records: Maintained for 10 years to support transcript requests and verification
- Financial records: Kept for 7 years as required by Canadian tax and business laws
- Marketing data: Deleted within 2 years of last interaction unless you remain subscribed
When information is no longer needed, we securely delete or anonymize it according to industry best practices.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. We use several types of cookies:
Essential Cookies: Required for basic site functionality and security. Analytics Cookies: Help us understand how visitors interact with our site. Preference Cookies: Remember your settings and preferences.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit site functionality. We respect Do Not Track signals where technically feasible.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from children under 16 without parental consent. If you believe we've inadvertently collected information from a minor, please contact us immediately and we'll delete such information promptly.
For users between 16-18, we recommend parental involvement in educational decisions and account management.
International Data Transfers
While we primarily store and process data within Canada, some service providers may process information in other countries. When international transfers occur, we ensure appropriate safeguards through:
- Contractual protections requiring equivalent privacy standards
- Verification that destination countries provide adequate protection
- Regular monitoring of international service providers' privacy practices
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email notification and prominent website notices.
We encourage you to review this policy regularly. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or your personal information:
Email: info@doryvalithens.com
Address: 711 Avenue du Terroir, Terrebonne, QC J6W 0A3, Canada
Phone: +1 (289) 579-9938
We're committed to addressing your privacy concerns promptly and transparently.